Perspectives on reliable AI workflow transformation
Experience-based observations from deploying workflows under real constraints: approvals, exceptions, compliance, and scale. No hype. Just patterns we see repeatedly.
AI & Agents
Where AI projects break in production
Why Most AI Workflow Projects Never Reach Production
AI pilots fail when workflow reality (exceptions, ownership, approvals) is never made explicit.
Reading time: ~7 minutes
Agentic AI Without Orchestration Is Automation Chaos
Agents can reason, but without an orchestrated workflow they create unpredictability, accountability gaps, and exception chaos.
Reading time: ~6 minutes
Workflow Reliability
Why "simple automation" breaks first in high-stakes workflows
Why No-Code Automation Breaks First in Finance and Operations
No-code tools are fast on the happy path, but brittle under exceptions, approvals, audit needs, and load.
Reading time: ~6 minutes
The Hidden Cost of Email-Based Approvals in Growing Organizations
Email turns approvals into invisible workflow steps, which creates delay, uncertainty, and audit risk as volume grows.
Reading time: ~5 minutes
Why Approvals Are Always the Bottleneck
Approvals stall because they are unstructured, context-poor, and invisible — until they are treated as first-class workflow steps.
Reading time: ~5 minutes
The Handoff Problem: Why Work Disappears Between Teams
Workflows fail at boundaries when handoffs have no contract, no ownership, and exceptions spill into side channels.
Reading time: ~6 minutes
Business Transformation
Why transformation doesn't stick
Business Transformation Fails When Workflows Are an Afterthought
Strategy and KPIs don't change outcomes unless workflows change — because people execute workflows, not roadmaps.
Reading time: ~6 minutes
Every PE Portfolio Hits These Workflow Problems After Acquisition
Post-close value creation stalls when workflows differ across companies and approvals, controls, and reporting stay invisible.
Reading time: ~6 minutes
Why Exceptions Break Operations Automation First
Operations automation stalls when exceptions and escalation paths aren't designed as first-class workflow behavior.
Reading time: ~6 minutes
Finance & AP Patterns
Where "AP automation" quietly stalls
Reporting & Reconciliation Patterns
Why reporting cycles don't get faster
Revenue Operations Patterns
Where Sales Ops reliability breaks first
Where to Start
If you want the underlying method behind these perspectives:
Workflow Transformation Framework →