Privacy Policy

SECTION 1 — OVERVIEW

This Privacy Policy explains how DataHen Canada Inc (operating RoboHen as a business unit) collects, uses, and safeguards personal information when you visit our website or contact us.

If you have questions about this policy or want to make a request related to your information, contact:

[email protected]

SECTION 2 — WHO WE ARE

Legal entity: DataHen Canada Inc

30 Wellington St W 5th Floor
Toronto, ON M5L 1E2, Canada

SECTION 3 — INFORMATION WE MAY COLLECT

Depending on how you interact with the site, we may collect:

Information you provide

  • name
  • email address
  • phone number
  • company name
  • any information you include in a message or request

Information collected automatically

  • basic device and browser information
  • approximate location (e.g., country or region)
  • pages visited and interactions

SECTION 4 — HOW WE USE INFORMATION

We may use information to:

  • respond to inquiries and requests
  • schedule calls and provide requested services
  • improve website performance and content
  • maintain security, prevent abuse, and diagnose issues
  • comply with legal obligations

SECTION 5 — COOKIES AND ANALYTICS

We may use cookies or similar technologies to operate the website and understand usage patterns.

If applicable, cookie preferences and disclosures may also be described in a Cookie Policy.

SECTION 6 — SHARING INFORMATION

We do not sell personal information.

We may share information with:

  • service providers who support website operations, communications, or scheduling
  • professional advisors (legal, accounting) where necessary
  • authorities where required by law

SECTION 7 — DATA RETENTION

We retain personal information only as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law.

SECTION 8 — SECURITY

We take reasonable measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

SECTION 9 — YOUR RIGHTS

Depending on your location, you may have rights to:

  • request access to personal information
  • request correction of inaccurate information
  • request deletion of information (subject to legal requirements)
  • object to or restrict certain processing

To make a request, email: [email protected]

SECTION 10 — INTERNATIONAL TRANSFERS

If you access the site from outside Canada, your information may be processed in Canada or other jurisdictions where our service providers operate.

SECTION 11 — CHANGES TO THIS POLICY

We may update this policy from time to time. Updates will be posted on this page.